Alerts

Alerts represent a special type of notifications. If alerts are enabled and something happens that triggers any policies - you will see events in the “Alerts” tab.

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The system has three pre-set types of notifications:

  • No reports - if there is no data reprorted from the specified agent for the last 24 hours.

  • Late users - alerts come if users start their working day at least 1 minute later than the working day start time specified in the working schedule.

  • Delayed report - if there is no data reprorted from the specified agent for the last 24 hours, although agents are online.