Alerts represent a special type of notifications. If alerts are enabled and something happens that triggers any policies - you will see events in the “Alerts” tab.
The system has three pre-set types of notifications:
No reports - if there is no data reprorted from the specified agent for the last 24 hours.
Late users - alerts come if users start their working day at least 1 minute later than the working day start time specified in the working schedule.
Delayed report - if there is no data reprorted from the specified agent for the last 24 hours, although agents are online.